Why “No Non-Conformity” Doesn’t Always Mean a Good System
Introduction When an organization gets "no non-conformity" in an audit, it's often seen as a sign of a perfect system. But is that really true? The answer is simple: No, having zero non-conformities does not always mean the organization has a good system. Let's look at the real reasons behind this. Reasons for "No Non-Conformity Hiding Information from the Auditor The most common reason for getting no non-conformity is that information gets hidden from the auditor. This doesn't happen by accident — it's usually because of some kind of pressure. - Management pressure: Many times, the auditee faces strong pressure from management to not have any non-conformities in the report. - Department targets: Sometimes departments get specific targets like "no non-conformities during the audit," which can encourage hiding real issues. Auditing Issues It's not just about what's happening inside the organization. Sometimes the fault is with the audit i...